At Palermo Boost, we strive to provide a smooth and reliable shipping experience for all our customers. Please read the details below to understand our shipping and delivery process.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery time is 5–10 business days within the USA.
• Delivery times may vary depending on your location and shipping carrier delays.

3. Order Tracking

• Once shipped, you will receive an email with your tracking number.
• You can use this number to track your package until it reaches your doorstep.

4. Shipping Restrictions

• Currently, we ship orders within the United States only.
• We do not ship to P.O. Boxes, APO, or FPO addresses.

5. Delayed or Lost Packages

• Palermo Boost is not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses provided by customers.
• If your package is lost in transit, please contact us, and we will work with the carrier to resolve the issue.

6. Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please notify us within 7 days of delivery.
• We will arrange for a replacement or issue a refund, depending on the situation.

7. Contact Us

For any questions about shipping and delivery, please reach out to us:

Palermo Boost
Address: 1716 Roosevelt St, Fairbanks, AK 99709, USA
Email: support@palermoboost.store
Telephone: +1 320 436 6768