At Palermo Boost, we stand by the quality and durability of our bathroom vanities and related products. Your satisfaction is our priority, and we are committed to ensuring that every purchase meets our standards of excellence. This Warranty Policy outlines the coverage, limitations, and procedures for warranty claims.

1. Warranty Coverage

  • All bathroom vanities, sinks, and related products purchased from Palermo Boost come with a limited manufacturer’s warranty.
  • This warranty covers defects in material and workmanship under normal residential use for a period of 12 months from the date of purchase, unless otherwise specified by the product manufacturer.
  • Covered defects include issues such as warping, cracking, or faulty hardware that result from standard use and not from misuse or improper installation.

2. Exclusions from Warranty

This warranty does not cover:

  • Damage caused by improper installation, handling, or maintenance.
  • Normal wear and tear, including scratches, stains, or fading.
  • Damage caused by accidents, misuse, neglect, or modifications to the product.
  • Issues arising from water damage, humidity, or exposure to harsh cleaning agents.
  • Products purchased from unauthorized sellers or resellers.

3. Claim Process

If you believe your product is defective and falls under warranty coverage:

  1. Contact our support team at support@palermoboost.store or call us at +1 320 436 6768.
  2. Provide your order number, proof of purchase, and clear photos of the defect.
  3. Our team will review your claim and, if approved, arrange for repair, replacement, or refund (depending on the situation).

4. Limitations of Liability

  • Palermo Boost’s liability is limited to the repair or replacement of the defective product or component.
  • We are not responsible for labor costs, installation, or any indirect, incidental, or consequential damages.

5. Manufacturer’s Warranties

Some products may come with an extended manufacturer’s warranty. In such cases, the terms of the manufacturer’s warranty will apply in addition to this policy.

6. Contact Information

For warranty assistance, please reach out to us:
Address: 1716 Roosevelt St, Fairbanks, AK 99709, USA
Email: support@palermoboost.store
Telephone: +1 320 436 6768